Frequently Asked Questions
How to Fund Your Wallet:
1. Go to the "Wallet" section.
2. Select "Cash-in" and enter the desired amount.
3. Choose from any of our partnered banks or e-wallets.
4. Transfer the desired amount to the selected e-wallet (e.g., Gcash/GoTyme) or bank.
5. Important: Take a screenshot of the transfer or deposit receipt.
6. Upload the screenshot of the receipt, click "Upload Deposit Receipt", choose the file, then press Submit.
7. Wait 15 minutes to 1 hour for the processing of your deposit and crediting of the amount to your account.
8. If your deposit has not been processed within 1 hour, please contact customer support via email or phone.
How to Withdraw Funds:
1. Go to the "Wallet" section.
2. Click on "Withdraw".
3. Follow the on-screen instructions to complete your withdrawal.
4. Make sure to add your preferred withdrawal method (bank, e-wallet, etc.) to your account beforehand.
5. Please allow 1–3 business days for processing.
How to Transfer Funds:
1. Navigate to the 'Wallet' section.
2. Select 'Transfer'.
3. Enter the member's CODE in the input box.
4. The member's name will appear for verification.
5. Enter the desired amount to transfer.
6. Click "Submit".
7. Your transfer will be credited in real time.
How to Send an Invitation Link:
1. Go to the Account tab.
2. Navigate to the Affiliate section.
3. Click "Copy & Share" to copy the invitation link.
4. Share the invitation link with your prospects via Messenger, email, or any other platform.