Privacy Policy
Effective Date: July 24, 2025
InnoTrends Distribution Corporation ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your data when you interact with ChikaPay chatbot on Facebook Messenger and other social media platforms.
1. Information We Collect
We may collect public profile data (name, profile picture), chat interactions, contact details you provide (email, phone, address), and transaction-related data such as orders and payment history.
2. How We Use Your Information
Your information is used to provide ChikaPay chatbot functionality, process requests and transactions, improve your user experience, and ensure secure interactions.
3. Sharing of Information
We do not sell or rent your personal data. We may share your data with trusted partners (e.g., payment gateways, logistics providers) or when required by law.
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
5. Security
We employ technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You may request access to your personal data, correct inaccuracies, request deletion, or restrict processing, in accordance with applicable laws.
7. Children's Privacy
ChikaPay chatbot is not intended for children under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date and providing notice as required.
9. Contact Us
InnoTrends Distribution Corporation
Blk 214 Lot 48 Mark St. Phase 8, North Fairview, Quezon City, Philippines
Email: isupport@innotrends.org
Phone: +63-917-160-5648